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If organised properly, planning is all very well and good with an adequate marketing strategy outlined on paper, but it’s essential to remember that nothing happens unless action is taken. They say that you cannot win the lottery without buying a ticket and this essentially means that you cannot land meaningful sales and revenue unless you engage in the marketplace. Within the pharmaceutical industry, there is much more to be gained than the simple consummation of a contract and the exchange of products, as reputations must be protected, end-users and professionals educated and company position satisfied. There are a lot of subtle steps involved when establishing a client account and ensuring that values are transferred and objectives met. It is so important to develop and train a meaningful sales and marketing team and a pharmaceutical consulting firm has widespread and intense experience in this arena.

Each sales executive must be a team player and top management must ensure this is the case. To ensure that the ultimate marketing results are achieved, the team must be effectively managed and pharmaceutical consultants are fully positioned to do this. The team members must be able to quantify and visualise and objectives must be controlled and measured at all times. Day by day programs are part of an ultimate and achievable goal and when a team works together as one, good results can be anticipated.

After planning is complete, the sales force must put it into action. There is a time and a place for the planning and charting of the program, but no sales are made until executives interact in the real world. While a sales team may be composed of experienced players, there is nevertheless a lot to learn about the health care industry in particular and training is an essential part of staff handling. Without adequate coaching and being unaware of potential loopholes ahead, time can be wasted and worse still, clients can be overlooked or lost in such a competitive marketplace. In most cases, pharma consulting firms fully understand how important time management is and how effective implementation is not possible in the wider scheme without strict adherence and application.

It is never good to assume anything, as this could lead to confusion and delay. To be effective, the sales team member must be fully aware of the cohesive importance of a true team. Each member has a significant contribution to make and these contributions should be visible and not opaque. Eliminate procrastination and encourage action. Three critical components make up an effective salesperson – creativity, assertiveness and flair.

When in the marketplace, the salesman or woman must be fully up to speed on product details, benefits, solutions and item availability, but must also be an effective manager, able to prioritise and still achieve stated benchmarks and goals. Effective implementation requires core skills, but also ongoing training and perfect management, both for the individual and for a marketing force as a whole. Generally, pharmaceutical consulting organisations are by far best positioned to take on these critical challenges.

Alan Gillies is the Managing Director of L2L Consulting, specialising in enabling pharmaceutical companies to achieve new heights of productivity and performance, throughout all levels of management and revenue generating activities.